March 26, 2009

Computer Help Desk Log


A customer couldn't get on the internet.

Helpdesk: "Are you sure you used the right password?"

Customer: "Yes I'm sure. I saw my colleague do it."

Helpdesk: "Can you tell me what the password is?"

Customer: "Five stars."


Helpdesk: "What antivirus program do you use?"

Customer: "Netscape."

Helpdesk: "That's not an antivirus program."

Customer: "Oh, sorry...Internet Explorer."


Helpdesk: "How may I help you?"

Customer: "I'm writing my first e-mail."

Helpdesk: "OK, and, what seems to be the problem?"

Customer: "Well, I have the letter 'a', but how do I get the circle around it?"


Helpdesk: "What kind of computer do you have?"

Female customer: "A white one..."


"Hi, good afternoon, this is Martha. I can't print. Every time I try it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it..."


Helpdesk: "What's on your monitor now, ma'am?"

Customer: "A teddy bear my boyfriend bought for me in the supermarket."


Helpdesk: "And now hit F8."

Customer: "It's not working."

Helpdesk: "What did you do, exactly?"

Customer: "I hit the F-key 8-times as you told me, but nothing's happening..."


Helpdesk: "Your password is the small letter 'a' as in 'apple', a capital letter 'V' as in 'Victor', and the number 7.

Customer: "Is that 7 in capital letters?"


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